Adding a link to a conversation (automated bot responses, rep/agent answers as well as visitor messages) has been enhanced to include the link page's image and description (called metadata). While mostly this is helpful, sometimes it is not appropriate. So, follow these few directions to ensure you achieve the result you want

If you want the page image and description to show

Do not use standard html a href code. Instead simply type the link as so:

  • https://RambleChat.com
  • RambleChat.com
  • RambleChat.com/Pricing

If you do NOT want the page image and description to show

Use standard HTML linking syntax such as:

  • <a href="https://ramblechat.com/pricing">Ramble Pricing</a>